There are two possiblities:
- The keypad is beeping and the relays are activating on and off
- The keybad is bad and must be replaced.
- The keypad is just beeping
- The firmware is in need of an update.
Please call the factory at 1-800-533-2719 to arrange for replacement/reprogramming. If we determine the keypad is bad or the code needs updating, we will create a Fedex label for the customer to send the door to us, repair it and return next day.